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Frictionless Innkeeper Podcast

Oct 3, 2024

The challenges of independent lodging professionals can be overwhelming. Sometimes innkeepers need to be reminded to simplify their approach and connect more effectively with guests in order to grow.

Jan Smith, owner of Maple Cove Bed & Breakfast and the August House, shares how she has transformed her business by...


Sep 3, 2024

In today’s uncertain world, the need for lodging insurance has become more critical for property owners. 

Though, lodging insurance is not always black and white. There are many often-unknown liabilities to consider. Thankfully, Mitch Pies of the Mitchell J. Pies Insurance Agency, which is part of Leavitt Recreation &...


Aug 6, 2024

Whether you just bought a property or are looking to sell one, innkeepers should always focus on enhancing the value of their properties.

Enhancing value is a critical component of any business strategy for independent lodging owners – and it is a continual process, as highlighted by Marilyn Bushnell and Chuck...


Jun 26, 2024

ThinkReservations, led by CEO Richard Aday, acquired Acorn Marketing in April 2024, and proceeded to launch its latest major offering, ThinkWeb, soon thereafter.

Making a major acquisition and launching a new product around the same time required strong leadership to help ensure its success.

Richard discusses the Acorn...


Jun 11, 2024

For state independent lodging associations to thrive, there’s a need to be nimble and continually provide value to their members.

The Wisconsin Bed & Breakfast Association recently rebranded itself as the Midwest Association of Independent Inns (MWInns) to expand its market to 13 Midwest states. MWInns also focuses...