Feb 27, 2021
Sometimes location and timing can play a major role in gaining new guest bookings. For Trapper’s Rendezvous, this was the case when managers Emily and Matthieu Monnier noticed a rise in local guests during the summer 2020 days of the COVID-19 pandemic.
This unique property is comprised of six spacious cabins, and sits on five acres in the heart of the ‘Gateway to the Grand Canyon’ in the Route 66 town of Williams, Arizona. Aside from being located within driving distance from Las Vegas, Phoenix and southern California, it also offers guests lots of outdoor activities, historical Native American sites, and socially distanced cabins.
But increased bookings have not been solely due to luck, as Emily and Matthieu have focused heavily on enhancing the overall digital marketing for the property. This includes creating a more modern website, enhancing social media and email marketing, as well as securing a Vox feature and leveraging word-of-mouth.
Our podcast is presented by the Frictionless Guest App, a mobile app that lodging professionals provide to their guests so they can recommend unique local places to eat, play and shop, allow guests to order their offerings, and communicate with guests in many other ways. To learn more, visit frictionlessguest.com.