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Frictionless Innkeeper Podcast

Dec 14, 2021

For lodging professionals of all kinds, the ALP Conference and Marketplace is the go-to event of the year for educational opportunities for everything from sales, finance, marketing, operations to technology, and much more.

This year, ALP has expanded the aspiring innkeeper portion of the conference to three days, and all attendees have the option to attend the main conference and marketplace. In addition, the event offers a wide-range of networking opportunities and social gatherings – culminating with three hours of entertainment, fun, open bar, and a Taste of Baltimore at the nearby American Visionary Arts Museum.

We are very thankful to Kris Ullmer and Erik Spence for sharing their insights with us. You can learn more about the 2022 ALP Conference and Marketplace at

Our podcast is presented by the Frictionless Guest App, a mobile app that lodging professionals provide to their guests so they can recommend unique local places to eat, play and shop during their stay, allow guests to order their offerings, and communicate with guests through text messaging. To learn more, visit