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Frictionless Innkeeper Podcast

Jan 25, 2024

From hosting expanded educational events, enhancing partnerships, advancing regional efforts to increasing membership and launching a new website, it’s been a busy first year for Sarah Gazi in her role as the CEO of the Association of Lodging Professionals (ALP).

The must-attend 2024 ALP Conference & Marketplace is also around the corner on March 2nd to 6th in Orlando, Florida. In addition to the main conference, this year’s event will offer educational opportunities for new property owners, as well as culinary training in an on-site professional kitchen.

We are very thankful to Sarah and Erik for sharing their insights with us. You can learn more about ALP at


Our podcast is presented by the Frictionless Guest App, the digital concierge that helps your guests live like locals. To learn more, visit