Preview Mode Links will not work in preview mode

Frictionless Innkeeper Podcast

Oct 20, 2024

In 2004, when Julie McAferty and her husband Blayne purchased a 1920s-era home in Seattle, WA they did not anticipate the obstacles that they would encounter. From facing cease-and-desist orders to navigating changes in local laws, their perseverance and advocacy for the lodging industry were key to their...


Oct 3, 2024

The challenges of independent lodging professionals can be overwhelming. Sometimes innkeepers need to be reminded to simplify their approach and connect more effectively with guests in order to grow.

Jan Smith, owner of Maple Cove Bed & Breakfast and the August House, shares how she has transformed her business by...