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Frictionless Innkeeper Podcast

May 17, 2024

Providing high-quality bedding and linens is a critical part of elevating the guest experience to ensure a dream-worthy stay.

With a storied history in U.S.-based manufacturing since 1889, American Blossom Linens, a brand of bedding made by Thomaston Mills, is a pioneer in providing American-made bedding and linens for...


Apr 11, 2024

Often overlooked, having a professionally designed interior can make your property truly stand out, reflect your brand and maximize the guest experience.

Starting out as a designer of home furnishings, James Kuester of Küster Design, transitioned his business to focus on interior design for the independent lodging...


Mar 14, 2024

When it comes to elevating the guest experience, serving high-quality coffee can really make a difference.

When Ann Brownell and Jeff Raybourn purchased the Cozy Cup Coffee Company in 2023, they had a vision of expanding their small batch roasted coffee beyond the walls of their coffee shop and into the innkeeping...


Feb 9, 2024

A number of years ago, aerospace engineer Craig Steele’s frustration over a malfunctioning hotel shower head led him on a journey to design a better version of a device typically taken for granted.


This quest led Craig to bootstrap Samson Shower Systems, which offers high pressure, water-saving shower heads that are...


Jan 25, 2024

From hosting expanded educational events, enhancing partnerships, advancing regional efforts to increasing membership and launching a new website, it’s been a busy first year for Sarah Gazi in her role as the CEO of the Association of Lodging Professionals (ALP).

The must-attend 2024 ALP Conference & Marketplace...